Find below current Government regulations for private language schools in New Zealand.
Refunds
Refunds are made within 4 weeks of all correct paperwork being completed. After the
above periods no refund will be given unless in exceptional circumstances and will be at
the discretion of the Directors.
PTE’s own refund policy
These are minimum requirements. Students are entitled to a refund in line with a
PTE’s own refund policy. This may allow for amounts greater than the above. In
special circumstances, a PTE may also elect to make a refund that is greater
than specified in its refund policy.
There will be no refunds for course shortening. Students cannot transfer
afternoon classes to extra morning classes. Students are not able to transfer
their tuition fees to another student. There is no refund on extensions or re
enrolments.
On arrival:
Cancellation due to a visa decline or personal reasons:
In the event of a cancellation due to a visa decline or other personal reasons, there will be a refund of the course and enrollment fees minus a cancellation fee of NZ$500, any admin fees for work already done and any bank charges.
In addition, if there is accommodation cancelled less than 1 weeks before the
course starts then the first 2 weeks accommodation fees will also not be
refunded, and neither will be the placement fee.
Refunds are calculated in NZ$ regardless of the currency in which payment was
received.
A proof of visa decline is required
Accommoda tion refunds:
80 Anzac Avenue, Auckland City, 1010
Tel: 64-9 302 5288
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