Before arriving in the country
Before you leave your country
Remember your passport
The weather in NZ is constantly changing.
Pack clothes for all weather conditions.
NZ power plugs are different. Make sure you have a universal adaptor on hand.
Bring your TIN (Tax identification number)
New Zealand has strict biosecurity laws. Do not bring any of the following with you or you may receive an instant fine.
- Food: cooked, uncooked, fresh, preserved, packaged or dried.
- Animals or animal products including meat, dairy products, fish, honey, bee products, eggs, feathers, shells, raw wool, skins, bones or insects.
- Plants or plant products, fruits, flowers, seeds, bulbs, wood, bark, leaves, nuts, vegetables, parts of plants, fungi, cane, bamboo or straw – including for religious offerings or medicinal use.
- Other biosecurity risk items, including animal medicines, biological cultures, organisms, soil or water.
- Equipment used with animals, plants or water, including for gardening, beekeeping, fishing, water sport or diving activities.
- Items that have been used for outdoor or farming activities, including and footwear, tents, hunting, hiking, golf or sports equipment.
When you arrive in New Zealand
Your bag may be searched on arrival for drugs or biosecurity hazards. You may also experience customs officers with dogs sniffing you or your luggage. This is completely normal and nothing to worry about. The dogs are well-trained and under the control of their handler at all times. You should not pet them when they are working.
If you need to exchange NZ Dollars, try to exchange only a small amount at the airport since you can get a much better exchange rate in the city.
Transportation
If you have booked an airport pickup with us, turn left after you exit customs, and our airport pickup service will be in the public waiting area with a Worldwide sign that has your name on it.
If you cannot find your driver, or if your flight is delayed or has changed, please call 0800 721 000 NZ or +64 21 272 1010 and leave a clear voice message if no one answers your call. You can also e-mail bookings@premiertransfers.co.nz with your name, flight number, and new arrival time.
If you don’t show up, you will need to pay for a second airport pickup.
If you haven’t booked an airport transfer with us, you have several options to get to the city center:
- Taxis: Available at the Transport Pick-Up Zone, Lane 1.
- Buses and Shuttles: Located at the Transport Pick-Up Zone, Lane 2.
- Ubers: Pick-up from the Rideshare Pick-Up Zone.
Premier Transfers
Airport pickup emergency contact
0800 721 000 021 272 1010
bookings@premiertransfers.co.nz